Customer Service Representative Job at Coforge, Augusta, GA

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  • Coforge
  • Augusta, GA

Job Description

Job Description

Role: Customer Service Representative

Key Skills: Customer Service, call center, customer support, customer experience via phone.

Experience: 3+ years

Location: Augusta, GA

Mode of Hire: Full Time

We at Coforge are hiring Customer Service Representative with the following skillset:

  • Promoting and/saving products and services.
  • Providing an excellent customer experience via phone.
  • Negotiating and completing save/service order requests from customers.
  • Working with customers patiently, tactfully, and efficiently.
  • Accurately informing customers of various fees and adjustments.
  • Providing options to the customer based on product and service needs.
  • Active listening skills.
  • Ability to follow tactical call flows to optimize the customer experience.

Job Tags

Full time,

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