Loss Prevention Agent - Retail Job at Mesisi Limited, Fullerton, CA

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  • Mesisi Limited
  • Fullerton, CA

Job Description

Job Description

Job Description

About Us

We are a large clothing retail store in Fullerton, California , specializing in affordable and trendy fashion. With a physical store, online website, and mobile app, we provide customers with a constantly updated selection of stylish apparel at great prices. We believe in creating a fun, supportive, and growth-oriented workplace where employees can thrive.

Job Summary

We are seeking a Loss Prevention Agent to join our team! As a Loss Prevention Agent, you will be spending most of your shift on the retail floor, observing customers and maintaining a strong presence to deter and prevent shoplifters or fraudulent activities. You will also be maintaining accurate reports of incidents within the store, working closely with staff to create a positive environment, and handling any potential shoplifters. The ideal candidate is someone who has no problems confronting potential shoplifters or fraudulent shoppers, can work well independently, and can maintain a high level of integrity and professionalism.

Responsibilities

  • Watch footage, walk the sales floor, and converse with staff to help identify shoplifting and fraud attempts
  • Identify fraudulent activity with returns or customer interactions
  • Protect company assets from shrinking both internally and externally
  • Assist staff as needed with problem customers or negative interactions
  • Write accurate reports about your daily activities and any interactions with customers
  • Loop in law enforcement on issues as needed

Qualifications

  • Previous experience with loss prevention in a retail setting desired
  • The ability to confidently confront problem customers and step in as needed during negative customer interactions
  • Familiarity with computer programs such as the Microsoft Office suite and loss prevention programs

Benefits

  • 401(k)
  • Health Insurance (Medical, Dental, Vision)
  • Paid holidays
  • Paid sick leave
  • Employee discounts
  • Free uniforms

Job Tags

Work at office, Shift work,

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