Job Description

Roda, Car Repair from Anywhere

Imagine a world where car servicing is as convenient as ordering groceries. Welcome to Roda, where we are committed to creating an exceptional customer experience that saves you time and money. No more waiting in service centers or relying on shuttle buses-we come to you, whether you're at home or the office, eliminating one more hassle from your day. Roda is a joint venture between Ourisman and Graham Holdings, dedicated to making car care easier and more accessible.

Role Summary

Roda is looking for a dedicated Valet to help expand our rapidly growing business while delivering exceptional customer experiences. The ideal candidate thrives in a fast-paced, professional environment. As the first and last point of contact for clients, strong communication skills and punctuality are essential. This is an exciting opportunity to join an innovative company, where you'll surprise and delight customers every day. Prior service experience is a plus, but a passion for exceptional customer service and a willingness to learn are key. Growth opportunities are abundant in this dynamic role.

More about the role

• Ensure safe and timely delivery and pickup of client vehicles.
• Communicate proactively, professionally, and courteously with clients.
• Uphold CDC standards for contactless/sanitary vehicle handling, including PPE use.
• Address and escalate client concerns as needed.
• Maintain vehicle inventory by cleaning, replenishing fluids, and replacing batteries when necessary.
• Shuttle vehicles between locations and service areas.
• Keep the lot clear and accessible for customers.
• Perform additional duties as assigned.

What we look for

• Maintain a positive attitude with a commitment to delivering exceptional client experiences.
• Flexibility to work varying schedules, including weekends.
• Hold a valid driver's license with a clean driving record.
• Ability to follow instructions accurately.
• Willingness to undergo a pre-employment background check and drug screening.
• (Optional) Ability to drive manual transmission vehicles.
• (Optional) Basic mechanical skills, such as jump-starting a battery or changing a tire.

Benefits

• Health, dental, and vision insurance
• Life insurance options
• Short-term and Long-term disability insurance
• 401(k) plan with company match
• Paid time off and holiday leave
• Opportunities for professional development and growth

Roda is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.

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